Contact Us

Technical Support

Not sure which grade, geometry, or insert spec is right for your job? Call or email — we've been on both sides of the counter.

Orders & Shipping

Questions about an existing order, delivery status, or missing items? Reach us by phone or email.

Billing & Accounts

Want to set up a terms account, or have a billing question? Get in touch directly.

Returns & Exchanges

Items must be unused, in original packaging, and returned within 30 days of shipment. A 15% restocking fee may apply. Start your return through our returns portal.

Shipping Info

We ship across Canada. Most in-stock orders ship next business day. See our full shipping policy for rates and delivery details.

Supplier & Brand Inquiries

Looking to get your product line carried by Motool? Reach out by email to start the conversation.